Shipping & Returns

RETURNS

Merchandise is eligible for a full refund (less any shipping charges and duties paid) if returned to our returns department within 7 days of delivery date.

  • Merchandise must be returned within 7 days of delivery date.
  • Merchandise must be in its original condition, unworn, unwashed and free of any alterations.
  • Merchandise must have all original tags attached.
  • Any sale item(s) or item(s) purchased using a promotional code (excluding 10% off first-time customer promotional codes) are eligible for store credit only or final sale if marked down 20% or more.
  • Any merchandise marked final sale is not eligible for refunds, store credit, or exchange.
  • Gift card purchases are final sale, no exceptions.
  • If an item appears damaged upon delivery please contact us immediately.

If any return does not meet the above requirements, the return will not be accepted and will be immediately returned to you. We reserve the right to refuse any return due to signs of wear, misuse, or alterations. If you have any questions please contactinfo@shopnonblonde.com

We do not offer free shipping and returns for orders. All orders are responsible for return shipping.

Contact us for a return authorization number (RTA#) prior to shipping your return

Return to:

NON BLONDE
138 LEXINGTON AVENUE, STE#1
BROOKLYN, NY 11216

Please allow 3-5 business days for your return to be fully checked in and processed, once your return has been processed you will be notified via email.

Please email us at info@shopnonblonde.com to receive a RTA# before attempting to make your return. Returns will not be processed without a return authorization

 

EXCHANGES

At this time we do not offer direct exchanges due to the high volume of orders. If you need a different size/color please place a new order and follow the return instructions for a refund/store credit on your original order (if applicable).

 

SHIPPING

DOMESTIC


Orders typically ship from our warehouse within 48 hours excluding weekends and holidays. Please allow extra ship time during sale periods or holiday seasons. Orders are shipped with standard ground from New York and will take 1-6 days for delivery depending on the state. A tracking # will be emailed to the customer after the order has shipped.

We also offer Overnight Express for $45 and 2-Day Express for $25. The cut off time for same day fulfillment is 12 PM pst. Any orders that are placed after 12 PM pst will ship the following business day. Orders placed Friday afternoon will ship on Monday. For Love & Lemons is not responsible for any delays due to local disruptions.

Overnight Express Ship Times
Monday orders placed by 12 PM pst, Tuesday delivery.
Tuesday orders placed by 12 PM pst, Wednesday delivery.
Wednesday orders placed by 12 PM pst, Thursday delivery.
Thursday orders placed by 12 PM pst, Friday delivery.
Friday orders placed by 12 PM pst, Monday delivery.

2- Day Express Ship Times
Monday orders placed by 12 PM pst, Wednesday delivery.
Tuesday orders placed by 12 PM pst, Thursday delivery.
Wednesday orders placed by 12 PM pst, Friday delivery.
Thursday orders placed by 12 PM pst, Monday delivery.
Friday orders placed by 12 PM pst, Tuesday delivery.

 

INTERNATIONAL

Orders typically ship from our warehouse within 48 hours excluding weekends and holiday. Shipping takes approximately 5-7 business days with Fedex. A tracking # will be emailed to the customer once the order has shipped.

Customs and duty fees are not included and it is the customer's responsibility to pay. We cannot determine the duty fees for country to country, please contact your local customs office if you have any questions. We do not refund shipping costs for customers that reject their packages upon arrival for failure to pay duty fees.

We currently ship to:

Australia
Canada
France
Germany
Italy
New Zealand
Norway
Spain
Sweden
Switzerland
United Kingdom

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